Frequently Asked Questions
We are trying to answer all questions that you might have in here, despite of the standard site structure and design the site has. Please kindly check following FAQs before contacting us.
Please note that your messages will be responded by one of our professionals in regards to your matter.
For your order to ship we would require that all orders have a minimum order of $75.
New order policy:
We have called off the delivery of your order within designated area of GTA since 2020-06-08. Happy shopping.
For all orders below $250 we charge a $20 delivery fee, if above $250 delivery is free.
Our delivery trucks are on the road Monday-Friday from 11AM-4PM
As soon as your order is received by us we will contact you regarding the status of your order and when you can expect it. If there are further questions regarding your order do not hesitate to call us at 416-661-1994.
Currently, making an account is optional, but we would encourage you to make an account for future savings and customer loyalty programs.
All of our employees from order takers to drivers are taking added measures to ensure all food and invoicing is handled with the upmost safety and care. This means: wearing gloves and masks in our warehouse and keeping a safe distance of 2 meters with our team.
Give us a call as soon as you can, we do not do exchanges because of our contactless promise but we will arrange for you to be refunded with applicable reasoning.